Remember me for 30 days MFA is not appearing for the user

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1

Hi.
Our users report that they are prompted with MFA verification every day. And when investigating we’ve noticed that the “Remember me for 30 days” is not appearing.

1 Like
3

Hi,

You should check if there are any customizations on your MFA pages that might be causing the “Remember this device for 30 days” checkbox to go missing

Hope this helps!

4

Thank you for taking the time to reply.

To be honest, I am not really sure where to look for those customization options.
Could you perhaps point me in the right direction?