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Problems with passwordless links



We’re sending people passwordless links in the usual way, but not everyone manages to use them successfully.

I’ve not had problems myself despite numerous attempts to replicate, but others predictably fail. When they follow the links, they end up with an error “Wrong email or verification code” in the redirection URL. I’ve not found a pattern yet to explain why it might be happening - any ideas?

I know this is the same error that happens if you use a link twice, but the users haven’t done that, this is on first click. Are there email filters, etc that might be causing the link to be followed early and hence broken once it gets to the user?