Phone_number is not allowed

Hi guys,

Hope you are well.
I seem to be struggling with creating a user profile and assigning to a user database (connection).
I keep getting told: phone_number is not allowed - “errorCode”: “invalid_body”
I have set the value as +447985467XXX so I am within the 1-15 range with the +.

Anyone shed any light on this please?



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Hi Raj

I am seeking an answer to this question too, as this is happening to me too.

Please see this other question, which might help…

I think I will stop trying to set the phone number in the user profile and add it to the app metadata instead.


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Hey there!

Sorry for such huge delay in response! We’re doing our best in providing you with best developer support experience out there, but sometimes our bandwidth is not enough comparing to the number of incoming questions.

Wanted to reach out to know if you still require further assistance?