Permissions required on tenant account

Hi good day, we are having issues with on tenant, we are getting in every page 403 and 500 status code with this legend Uncaught (in promise) APIError: API Error. Please contact support if the problem persists.
but this is only happening in one tenant every other tenant its accesible and working fine

after missing the notification the api panel says that i need create an api and application, but this is not ok, should be at let the system api and the default application

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Hi, team member of OP here.

We are also getting this on any login attempt:

Any help would be greatly appreciated.