Permissions not included in access token for MFA flow

We are trying to enable MFA for certain users. We leverage roles/permissions but we have noticed that when a user goes through the MFA flow, the permissions array is not included in the access token. How can we have MFA and have permissions included in the access token?

Hi @drew11,

Welcome to the Community!

I just tried this out with a rule using the Guardian and also using email MFA, and I seem to be getting a role added to the token. I probably don’t have quite the same setting to recreate this. Which type of MFA are you using (email, phone message, Guardian, etc.)? Also, would you mind sending the code from your rule that adds the role/permissions array to the token?

My rule that adds the role to the ID Token and Access Token:

function (user, context, callback) {
  const namespace = '';
  const assignedRoles = (context.authorization || {}).roles;

  let idTokenClaims = context.idToken || {};
  let accessTokenClaims = context.accessToken || {};

  idTokenClaims[`${namespace}/roles`] = assignedRoles;
  accessTokenClaims[`${namespace}/roles`] = assignedRoles;

  context.idToken = idTokenClaims;
  context.accessToken = accessTokenClaims;

  callback(null, user, context);



We are trying to use SMS for MFA. Currently without MFA, we do not use a rule to add permissions. In our settings for our API, we have the following settings on “Enable RBAC” and “Add Permissions in the Access Token.” Enabling those added a “permissions” key with all of the users permissions to the access key. However, when a user logins using MFA, that “permissions” key is missing.

Thank you for clarifying how the permissions are added to the token! I tried setting up an API in my tenant with RBAC enabled and “Add Permissions in Access Token” enabled, and I’m seeing the permissions property in the token with or without MFA. Unfortunately, I’m having trouble recreating the issue.

In order to take a deeper look to see what might be going on, would you mind sending me a HAR file in a direct message? Generate and Analyze HAR Files


Hi! I have exactly the same problem :frowning_face:
Did you find any solution for this weird problem?

Issue was on Auth0 side. And now it have been fixed on their side