Passwordless "no email or no verification_code provided"

[tcarter]

I have an Angular 5 web application that uses passwordless authentication with the Universal Login. Just yesterday the login process quit working and is throwing an Access Denied - no email or no verification_code provided error. We’ve made no changes to our application in about a two months so what could have changed to make this suddenly quit working?

Side note, I downloaded the sample code from the Quick Start which enters your application information automatically. I changed authorize command to this.auth0.authorize({prompt:‘login’}); and now get the same error there as well.

[anjam.tahir]

I’m also getting a similar issue when calling the Authorize endpoint with prompt=login on all of my tenants. I’ve changed no configuration or code.

Is there an issue with this at the moment ?

Can anyone advise ?

[konrad.sopala]

Hey there @anjam.tahir and @tcarter!

This issue has been reported by a few of our other users here:

Passwordless SMS: trying to log back in with an active session, "no phone_number or verification code"

Here’s our case: I am using Passwordless login with Auth0 which is working fine from past few weeks. Recently I have received complaints from team members that they are having trouble logging in to the system. Following are the insights: react-native-auth0 is the client being used. Invocation method: Auth0.webAuth.authorize({…config}) API endpoint: https:///userinfo scope: “openid offline_access”, Error Message: “error”: { “message”: “no phone_number or no verification_code provided”, “…

We’re investigating the issue currently. Please refer to the topic above as we want to keep all the info there for better communication! Thanks a lot!