Password Reset Using wrong User Database

I have an application that has 3 connections for access. Each connection is enabled on its own organization. The first 2 worked fine, one was an enterprise connection and one a user-db. I added the third connection, another user-db but when the users try to reset their passwords on this new connection, it says the user does not exist and is looking at the first user-db.

The password can’t be reset because the user does not exist in the first user-db, which is obvious, because the user is in the other user-db but Auth0 doesn’t seem to check all databases, just fails on the first one and users on the second db can’t login.

Hello @jonathan.hughes,

Welcome back to the Auth0 Community!

Please allow me some time to investigate this issue further and I will be back with a response as soon as possible.

Thank you for your understanding!
Best regards,
Remus