Hello!
We were intrigued by the addition of phone number as a login identifier. Flexible Identifiers and Attributes.
My question: Can we expect the password reset flow, which currently seems to rely on email, to also be doable over phone/text? We have some users that don’t have personal emails and so accomplishing password resets over phone would be a better option.
Thanks for your help!
Hello @ben.zoon !
As far as I can see, that is correct; phone_nember
can be turned on as an identifier also without the accompanying email
identifier for the database connection; so the user can use their phone number to reset the password. ![:slight_smile: :slight_smile:](https://emoji.discourse-cdn.com/twitter/slight_smile.png?v=12)
I went through a test user login flow with the above setting, and after clicking “Forgot password?
” on one of the New Universal Login screens, I can see Auth0 asks this question in the next screen:
To receive a call or SMS with the 6-digit password reset code, one needs to have a phone provider configured in their Auth0 tenant. I do not have it, so I can’t complete the flow, but if you have it configured, you should be able to go through the entire flow.
Do you have any other questions about the phone number identifier?