OIDC Login with Auth0 Tenant: User ID is Undefined

Help
,
1

Updated version/duplicate of OIDC Provider User ID is undefined, which I can’t close or edit for some reason.

I’m trying to setup OIDC-Conformant logins with an external Auth0 tenant according to these directions. I can login, but the authenticated User’s user_id is always undefined. In my Auth0 account, the user’s ID shows up as auth0|external-tenant-connection|undefined. How do I ensure that the user_id from the OIDC Provider Tenant is present?

This is the connection I setup in the Relying Party:

[
  {
    "id": "con_<REDACTED>",
    "options": {
      "client_id": "<REDACTED>",
      "client_secret": "<REDACTED>",
      "domain": "external-tenant.auth0.com",
      "scope": "openid profile email sub"
    },
    "strategy": "auth0-oidc",
    "name": "external-tenant-connection",
    "is_domain_connection": false,
    "enabled_clients": [
      "<REDACTED>",
      "<REDACTED>",
      "<REDACTED>"
    ],
    "realms": [
      "external-tenant-connection"
    ]
  }
]

And this is the direct link I use to authenticate:

https://relying-party.auth0.com/authorize/?client_id=REDACTED&response_type=token id_token&scope=open_id profile&redirect_uri=http://localhost:9091/login&connection=external-tenant-connection&nonce=NONCE
2

When can we expect a response to this to acknowledge you’ve seen this question? Official guidance says 2 days for a ticket from a standard support plan (we’re at 7 days).

3
4

Did you ever get a response to this? I’m trying to work through the same process.

5

Hey there!

Sorry for such delay in response! We’re doing our best in providing the best developer support experience out there, but sometimes the number of incoming questions is just too big for our bandwidth. Sorry for such inconvenience!

Do you still require further assistance from us?