Not being logged out after session ends

I’m having some issues where my login status doesn’t match my session. It seems that after my session runs out my status remains as logged in and when I input my username and password it actually logs me out (this also happens if I switch browsers and login again using the same credentials). This is definitely something I don’t want our customers experiencing. Is there a something I can do about this?

Hi @mstart

Thank you for posting your question on our Community page and sorry for the late reply.

If your session is configured in your tenant as a persistent one users remain logged in because the application session is not cleared when the Auth0 session expires, so a call to the /logout endpoint is required after the inactivity timeout.

As for the Non-Persistent sessions remaining active after the expiration lifetime of the session, you can check more on this Knowledge Article.

I hope this helped,
Remus

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