Hi,
I’m encountering an issue with Google social login. The first login attempt consistently fails with the error message: “Sorry, something went wrong there. Try again.” However, the second attempt always succeeds without any problems.
This behavior occurs reliably—only the initial login fails, while all subsequent attempts are successful.
If anyone has experienced a similar issue or has insights into how to troubleshoot and resolve this, I would greatly appreciate your input.
Thank you!
Hi @dev70,
Welcome to the Auth0 Community!
Does the message appear on the Auth0 Login screen
or on the Google Login screen?
This will let us figure out where the issue might be.
Have a good one,
Vlad
On the Google Login screen. Like this: ibb [dot] co / v40wWfLb
Thanks!
Hi @dev70,
Apologies for the delayed reply.
If the error appears on the Google Login screen and the user cannot get past it on the first attempt, the issue might reside on Google’s side. Check if the configuration is correct on your Google dashboard.
If you have any other questions, feel free to reach out.
Have a good one,
Vlad
Thanks for your response Vlad.
The configuration on google dashboard seems correct.
Our issue persists and it’s similar to “Not able to login 1st time when mfa is enabled gettiing error (mfa_required)”, although the solution presented on that post do not work for us.
Do you have any suggestions on how to proceed? Do you need more context?
Thanks again!
Hi @dev70,
It’s hard to pinpoint precisely where the problem comes from. Try testing the Auth0 Universal Login page separately, with a different connection, such as a database connection, and then test your Google setup in isolation.
Let us know what error messages you receive.
Have a good one,
Vlad
