Missing Custom Error Message Template for Wrong Password in Capacitor App

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Hi Auth0 Community,

We are currently using the Capacitor framework for our application, and we’ve integrated Auth0 for authentication. During testing, we noticed that when users enter an incorrect password, the error message seems to be pulling from a different template, and our custom error handling code is missing.

Error.PNG
Error.PNG750×1334 114 KB

Here are a few details about our setup:

  • We’re using the Universal Login for authentication.
  • This issue specifically occurs within the WebView of our Native Capacitor app.

Has anyone encountered similar issues with error message templates in the Universal Login when used in a Capacitor app? Any insights or guidance on how to ensure the correct template is used would be greatly appreciated.

Thank you in advance!

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We found the actual reason for it : we are using generic domain for the authentication which renders the default universal login template instead of our customised universal login template. To use our customised universal login template we should change the domain param to custom domain. And make necessary adjustments to the BE.

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