When configuring MFA for Phone Message i cant save that page with ‘Custom’ selected, it says ‘Create a Phone Message Action before selecting a custom delivery provider. Learn how.’. But i have created Phone Message Action, Save/Cancel buttons are grayed out. What is wrong here?

Hi @sjh1 , If you are using a custom provider, you need only configure an Action in the Send Phone Message Flow. Related posts and documentation: Use Custom SMS Provider for Phone Message MFA Configure SMS and Voice Notifications for MFA Best, Mary Beth

MFA Phone Custom Provider Cant save

Help

marybeth.hunter December 2, 2024, 8:27pm 3

Hi @sjh1,

If you are using a custom provider, you need only configure an Action in the Send Phone Message Flow.

Related posts and documentation:

Use Custom SMS Provider for Phone Message MFA
Configure SMS and Voice Notifications for MFA

Best,

Mary Beth

Topic		Replies	Views
Use Custom SMS Provider for Phone Message MFA Knowledge Articles	1	44	October 31, 2024
Having trouble blocking SMS MFA Help mfa , phone-factor	6	121	August 9, 2024
How to enable custom SMS provider for MFA-SMS (not twilio) Help guardian , mfa , sms , custom , mfa-sms	4	4836	October 31, 2019
Custom MFA message type Help mfa , login	2	2630	December 5, 2020
Complete The Actions MFA Library Feedback feature-request , mfa , actions	4	2567	November 8, 2023

MFA Phone Custom Provider Cant save

Related topics