Logs Not Delivered from Auth0 to Amazon EventBridge using Log Streams

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Overview

This article provides troubleshooting steps for issues related to Log Streaming with Amazon EventBridge.

Applies To

• Log Streaming
• Logs

Solution

For installation steps, please check out the Installation tab of the Amazon EventBridge integration.

• After setting up Auth0 as the event source, check the stream status and any recent errors on the Health tab of the stream. If it says Active, like in the picture below, there are no issues with the integration.
  

  

• If the event source is not visible on the Amazon EventBridge Partners Tab, as shown in the picture below, ensure the region selected in AWS is correct and the setup is complete on the Auth0 side.
  

  

• Also, check that the custom event bus has been created as follows:

  1. Go to the EventBridge partners tab in the AWS Management Console. Ensure the AWS Region matches where the Event Source was created.
  2. Paste the Event Source Name in the Partner event sources search box to find and choose the new Auth0 event source.Note: The Event Source remains in a pending state until it is associated with an event bus.

Partner event source

3. Choose the event source, then choose Associate with Event Bus.
4. Choose Associate.