Login Not Working After Minimizing and Maximizing Auth0 Web Browser Window

Hello,
I am experiencing an issue with the Auth0 Universal Login form. When I minimize the browser window during the login process and then restore (maximize) it, the login does not proceed as expected. The login flow appears to be stuck, and I am unable to continue or complete authentication after maximizing the window.

Steps to Reproduce:

  1. Open the Auth0 login form in a web browser.
  2. Begin the login process (enter username/password ).
  3. Minimize the browser window while the login form is open.
  4. Restore (maximize) the browser window.
  5. Attempt to continue or complete the login.

Expected Behavior:
After restoring the window, the login process should continue normally.

Actual Behavior:
After restoring the window, the login is no longer working, and I am unable to proceed.

Environment:

  • Auth0 Universal Login

Thank you for your help!

Hi there!

Thank you for reaching out to us and providing all the information of your use case! I’m sorry for the delay, and I appreciate your patience.

Please allow us some time to gather more information on the matter and we will be back with an answer as soon as possible.

Thanks,
Dawid

Hi @sharad.jain!

Unfortunately I’m not able to reproduce your issue. Could you please provide more information, such as:

  1. What device are you using? If this happens on Android, there is a known issue similar to yours, and a workaround.
  2. What browser are you using?
  3. Do you have any Actions? If so, could you disable them and try again?

Thank you!

Sincerely,
Teodor