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Login dashboard displays 'no data' for last 2 weeks

dashboard

#1

On the admin dashboard it currently shows ‘no data’ for the last two weeks instead of zero user logins. The summary stats beneath that also different from number of registers / logins in the week.


#2

Is anyone else having this issue?


#3

@auth0.gmc Can you provide the following details for me to investigate:

  • What region is your Auth0 tenant (US, EU, AU)?
  • Can you perform a test login/sign up and see whether the stats update.
  • Do you see any entries in the Logs section of the Dashboard?

#4

Hi Prashant,
![alt text][1]
I’ve attached a screenshot of the dashboards and what it’s displaying. We have an AU account.
In the latest login section can see there have been a few in the last 24 hours but both the login activity calendar and the stats of logins/ registers last 7 days aren’t updating.

We removed some users from auth0 and deleted them from the database recently - could this have had any impact? Though when we checked another dev account of Auth0 it was having same trouble.

Thanks for your help.

Regards,
Josh


#5

Hi Prashant,

Please see screenshot/ reply below.

Regards,
Josh


#6

I have this issue as well. It started around a month and a half ago for me. Exact same behavior: logs show logins, “latest logins” is accurate, and yet the heatmap shows “no data” for the past two months. What could be causing this?


#7