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iOS and Ionic v1 Wrong Username and Password




  • Ionic v1
  • auth0/cordova 0.3.0
  • auth0-js 8.10.1
  • cordova-plugin-ionic-webview (aware that there are issues with this)
  • Using hosted login page
  • Having an issue getting authenticated in iOS. No issues in Android.

Once my application starts up, I click a “Login” button. This fires authService.login(), which in turn generates a new Auth0Cordova client. Then run client.authorize(). Pretty much lifted directly from the Ionic 1 Quickstart Guide.

I build my app with “ionic cordova build ios”, then use Xcode to launch the application on my iOS testing device. On clicking my login button, I get a"Failed Login (invalid email/password): Wrong username or password" response. Auth0 Logs read as following:

  "date": "XXX",
  "type": "fu",
  "description": "Wrong email or password.",
  "connection": "Username-Password-Authentication",
  "connection_id": "XXX",
  "client_id": "XXX",
  "client_name": "XXX",
  "ip": "XXX",
  "user_agent": "unknown",
  "details": {
    "error": {
      "message": "Wrong email or password."
  "user_id": "",
  "user_name": "XXX",
  "strategy": "auth0",
  "strategy_type": "database",
  "log_id": "XXX"

I verified that the username and password are correct. But on the off chance that I’m making the same mistake over and over (we’ve all been there), I attempted to change my password via my iOS testing device. I change the password via the Hosted Login Page, and I’m shown a green confirmation message. In my logs, though, I find a “Failed Changed Password: User does not exist” error.

I strongly suspect that I’m missing something obvious here. Has anyone else encountered a similar problem?