Invalid email address when logging into organizations

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1

I have setup an organization and added one user. This user is in other organizations but right now is the only user in this new organization. I set the Login Experience to be Prompt for Organization and Prompt for Organization Email. When I type in the email of the user, I receive a 400 request, The email address you entered is invalid.

Since this feature is identified as early access, is it possible it’s just not ready or am I missing something in this usage?

If this matters to the issue, if I set this to Prompt for Credentials instead of Prompt for Organization and I am already logged in, when I attempt to go to the login page again, it shows me a list of the two organizations for the user.

3

Hi @jonathan.hughes

Indeed, the feature that you are referring to is in Early Access.

Just to be sure, have you configured an email domain under the organization’s settings?
As far as I have tested, I was not able to log in with a user whose domain is not registered under the Domains tab of the organization.

If you have done so and still experience the issue, I will have to research the feature a little bit more since it is quite new and I do not have all the necessary information on it at this time.

Kind Regards,
Nik