Using Universal Login, when Identifier First is used and the user enters their email and then clicks Reset Password, the email is retained on the reset password form.
When using Identifier + Password, the e-mail entered on the login form is not retained when clicking reset password.
Hi @luisniebla,
Welcome to the Auth0 Community!
That is by design. When using Identifier + Password, the user’s email address is not retained when clicking on the Forgot Password option.
In this situation, you might want to consider using the Identifier First to retain the user’s email address on the Forgot Password screen.
Let me know if you have any follow up questions.
Thanks,
Rueben