I lost account login

I am writing to request assistance in regaining access to my account associated with the email openpecha@gmail.com.

I had enabled two-factor authentication (2FA) on this account, but I no longer have access to the authenticator app due to switching to a new phone. Unfortunately, I also do not have the recovery codes saved.

I have granted access to all associated applications to tenkus47@gmail.com, and I still have access to that account. However, I would like to regain direct access to the account as well.

If needed, I can verify ownership of the openpecha@gmail.com account in any way required — including responding to a verification email sent to that address.

Please let me know what steps I can take to recover access.

Thank you for your help.

Best regards

Hi @tenkus47!

Please send a DM to @support with your tenant name, and we’ll be able to assist you in regaining access!

Have a great day!

Sincerely,
Teodor.