I cannot register a passkey on my mobile app using SPA

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1

I’m attempting to set up a passkey during account creation with Universal Login.
Upon finishing the passkey setup and proceeding to the Universal Login passkey creation screen, I’m encountering an “invalid-passkey” error, preventing me from creating a passkey.

I’ve verified compatibility on Does my browser support WebAuthn?, where the platform authenticator is indicated as green.

I’m wondering if passkeys might not be supported on smartphones.
Could you please assist me in resolving this issue?

2

Can passkeys not be used in mobile app SPA?
Or is it not possible to use it due to the device settings?

lead me to a solution

@rueben.tiow @auth_support

4

Hi @segiryamya

Passkeys should be available on most modern browsers and devices. If you’re claiming your device is indicated as compatible, then they should work. It shouldn’t matter what type of project it is.

You can try removing the passkey and create one again.

If you have any other question feel free to reach out.

Have a good one,
Vlad

5

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