I cannot login

I have my login and pw but the second level mfa I. can’t get past because I misplaced my previous recovery code.

I am locked out of our primary account. need help asap

I think I need assistance from someone in @support

Hi @greg15,

Welcome to the Auth0 Community!

I understand that you would need to reset the Multi Factor Authentication on your account.

Please send a direct Message to @support group including a short description of the issue, your account’s email address and your tenant’s name, since I have provided you the level of access needed in order to send us a message there and we will be more than glad to assist you along the process.

Thank you!
Best regards,
Remus