I cannot access the original tenant

Get Help
,
1

Google login requires an authenticator code, but I have neither the configured authenticator nor a recovery code. The same issue prevents access to the Support Center.

Another login takes me to a different US-5 development tenant. Please help recover access to the original tenant. I can provide the affected account email privately.

3

Hi @valzgris

Welcome to the Auth0 Community!

Please send us aDM to the @support group with the email address of your Auth0 account and the name of the tenant associated with it (the one you are trying to recover) in order to submit a support ticket on your behalf.

Kind Regards,
Nik