Overview
When domains with uppercase letters are added to a connections HRD “Identity Provider Domains” field, they are not matched.
Applies To
- Identity Provider
- Auth0’s HRD evaluation
Solution
Auth0’s HRD evaluation automatically converts an end user’s email address to lowercase before comparing it. Domains with upper-case letters will never be matched.
To prevent this, please ensure that any domains added to a connection’s “Identity Provider Domains” field are all lowercase.