Hi There,
In order to get the fastest resolution and avoid back and forth, please follow the following steps.
- Please ensure that you have searched the forum for similar or pre-existing question. Even if such a post exists. As mentioned in the best practices doc duplicates will be closed.
- Which SDK does this apply to? (Ex: auth-node)
- Which verison of the SDK you are using? (Ex: 1.0)
- Which version of the platform are you facing this error on? (Ex: Node 6.4)
- Was this code working before? Have you made any changes in the dashboard recently?
- Please capture and attach the stacktrace, it helps a lot!
- Please share the code that is causing the error.
- Can you share a minimum reproducible?
- Please capture and attach a HAR from the browser if this is an Authentication Bug / Issue.
- If this is a Management API Client bug, some libraries allow you to capture a HAR.
Please read the doc at https://auth0.com/forum/t/how-to-make-the-best-out-of-this-forum/4221 which discusses best practices and question practices at once before you ask your first question 
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Best Regards,
Auth0 Team