How to configure SMTP to send Notifications using Brevo?

Help
,
1

How to configure SMTP to send Notifications using Brevo?

3

Hi @amed,

Welcome to the Auth0 Community!

I recommend referring to documentation below on configuring an external SMTP email provider with Brevo.

Let me know if you have any questions.

Cheers,
Rueben

1 Like
4

Hi @rueben.tiow,
I’m still getting this error:

{
  "date": "2024-04-11T12:23:33.185Z",
  "type": "fn",
  "description": "To: amed@<email>.com",
  "connection_id": "",
  "details": {
    "email_type": "try_provider_configuration_email",
    "to": "amed@<email>.com",
    "error": "Error sending email: Invalid login: 535 5.7.8 Authentication failed"
  },
  "user_id": "",
  "user_name": "amed@<email>.com",
  "log_id": "90020240411122333286700000000000000001223372047517601332",
  "_id": "90020240411122333286700000000000000001223372047517601332",
  "isMobile": false,
  "user_agent": "Other 0.0.0 / Other 0.0.0",
  "id": "90020240411122333286700000000000000001223372047517601332"
}
5

Hi @amed,

Thanks for the update.

I have reviewed your logs and see that the error happened because of the credentials provided to the custom SMTP provider.

To resolve this issue, please ensure that the Username and Password you provide are correct and free from typos.

Could you please try this and let me know how it goes for you?

Thanks,
Rueben

6

Hi @rueben.tiow
I’m addressing this matter as well with Brevo’s team.
As soon as I get a response I’ll update you.

7

Hi @rueben.tiow
After an update from Brevo it is working fine following your directions.
The Password needed is the SMTP key Value and Port is 465
Thanks!!

image
image1650×572 31.9 KB

8

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.