Problem statement
When an admin creates a user in the Auth0 dashboard, the user receives a Welcome and Verification Email. Is it possible to include CC and BCC email addresses in these outgoing emails?
How can this be achieved using the Auth0 email templates?
Solution
Adding BCC and CC email addresses to the Auth0 email templates is currently not supported. This is mainly by design; for instance, this would defeat the purpose of the verification email because other parties in the CC or BCC can click on the verification link other than the intended user.
If additional parties need to be notified of a user creation/signup event, consider leveraging either a Pre or Post-User Registration Action to programmatically handle notifying other parties via email.