How do I see the daily count on the daily active users chart - I just see the date when I hover?

Get Help
1

When I log in and go to our activity page. There is a a graph for daily active users. On that graph, I used to be able to hover over a date and it would show the count of daily users on that day. I just logged in and when I hover over a point on the graph it shows me the date, not the count of users. How do I see the counts on a daily basis? Is there another way to see that information now or is there a setting on that graph?

3

Hi @jbrown

Welcome to the Auth0 Community!

I understand that you are facing an issue where hovering over the Daily Active Users graph shows you the date instead of the number of users.

It is possible that this is caused by a UI bug, as at this moment, our official documentation describing the Daily Active Users graph specifically states that hovering over a point on the graph should show you number of unique users for each day, however please allow me to research on this matter.

Suggested Alternatives

While we complete additional investigations, we can recommend the following methods in order to gather the required information:

1. The Quota Utilization Report

The most reliable place to find your active user metrics is in the Auth0 Support Center.

  • Go to the Auth0 Support Center (accessible via the “Get Support” link in your dashboard’s lower-left corner or by clicking your tenant name);
  • Navigate to Reports > Quota Utilization;
  • This report provides a comprehensive summary of your Monthly Active Users and other feature consumption metrics.

2. Use the Management API

If you need the daily breakdown immediately, you can pull this data using the Auth0 Management API:

  • Get Daily Stats (/api/v2/stats/daily): You can query this endpoint with a specific date range to retrieve a daily breakdown of successful logins, signups, and breached-password detections;
  • Get Active Users Count (/api/v2/stats/active-users): Retrieves the total number of active users that logged in over the last 30 days.

Will provide you with an update on this matter, whether this changed is by design or if it’s a UI bug. If you happen to notice any further changes, please let us know.

Best regards,
Gerald