Hooks not working in production

Hi all,

We have an issue with hooks not working in production.

In our stage we have a hook after user registration, which sends a welcome email to users and also checks against a third party system.

In production we have the same hook, however the hook is not run after user registration. https://manage.auth0.com/dashboard/eu/hunch/hooks

Can anyone advise?


Hey there!

I think it will need some additional and individual investigation. Can you shoot us a private message here in the forum tagging our @support group so we can investigate that for you? Please provide your tenant name and email as well apart from providing all the context. Thank you!

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What do you mean a private message in the forum sorry?

When you click on your profile photo in the upper right corner you will see a message icon. Use it and send it to @support

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