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Guardian e-mail address not updating


Users have successfully enrolled in the Guardian app using a valid e-mail address, however changes to their e-mail address are not reflected in the list of enrollments shown in the user’s app. This is causing confusion for our users.

The user’s updated e-mail address is shown correctly in the database, but it not reflected in the app.

Possibly related, if the user does NOT provide an e-mail address upon enrollment, the email address instead shows the SUB claim. This value is also not updated when they provide a valid e-mail later.