Overview
This article provides details for customers with the Gold Success plan Enterprise Subscription on who to contact to change the Main tenant , link existing tenants, get assistance with Auth0 Teams Provisioning, or request the Cancel, Downgrade, or Change of an Enterprise Agreement.
Applies To
- Gold Success Plan
- Enterprise Subscriptions
- Changing Tenants
- Linking Existing Tenants
- Provisioning
- Enterprise Agreement Changes
Solution
For customers on the Gold Success plan Enterprise subscription, the account’s Technical Account Manager or CSM (Customer Success Manager) can assist with these requests.
Email the Technical Account Manager or CSM (Customer Success Manager) directly (not through the support ticket ) with the name of the tenant and the reason for the request.
Create a support ticket at Auth0 Support if the contact information for the Technical Account Manager or CSM (Customer Success Manager) is unknown.