Hi. I have tried two different SMTP services, including Google Workspace SMTP, and the results are the same. The test email runs fine. The password reset however always goes to spam and is marked dangerous. I have set a custom domain, and it reflects the same domain as where the email is sent from…

Thanks Dan. The fix was to customise the Auth0 password reset template email. For more information read on Yes I had read all of the FAQs I could find both here and on googles own help forums. I did solve the problem, and post the solution here. Of note is that most solutions I found centred aro…

Gmail flagging Auth0 Password Reset as suspicious

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dan.woda September 11, 2023, 1:27pm 3

Hi @mike30,

Welcome to the Auth0 Community!

Have you looked through this FAQ?

https://community.auth0.com/t/emails-undelivered-delayed-or-marked-as-spam/81796

Try using MX toolbox to see if your domain is on a blacklist.

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Gmail flagging Auth0 Password Reset as suspicious

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