In What is the tracking id on the error page? someone asked where the tracking ID on the error page corresponds to. I feel the question was not answered. The answer was that the tracking ID is actually something you cannot use to identify errors. That doesn’t feel right
What I would expect is that a user could communicate that tracking ID to the tenant admin and he/she could do a search in the logs for that specific ID.
We have many clients running on multiple tenants and looking an error that someone screenshotted can be a tedious job.
I tried searching for the id in the search input and I’ve also tried to find it using the log url in combination with the id (e.g. https://manage.auth0.com/dashboard/eu/<TENANT_NAME>/logs/64929f1b9bb9e893d29a) but that gave me an error: Error! Error trying to fetch this log entry.
Is there another way I can get search for logs using the tracking ID?
Thanks in advance