A user of ours tried to log in with an email that does not exist in our auth0 database and received the error: "Hostname/IP does not match certificate's altnames: Host: plattform.ava.services. is not in the cert's altnames: DNS:*.xnxx.com, DNS:xnxx.com" The type I see in the details of the logs (s…

Hi @anna.fasching , Whenever a user fails to log in via a custom database connection because of an invalid email or username, it throws the “Failed Login (invalid email/username)” error. Since the user does not exist in your legacy database, it failed to connect to the server and returned the error…

Failed Login (invalid email/username) throws Hostname/IP does not match certificate's altnames error

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rueben.tiow May 9, 2025, 12:16am 3

Hi @anna.fasching,

Let me look into this and get back to you as soon as I have an update.

Kind regards,
Rueben

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Failed Login (invalid email/username) throws Hostname/IP does not match certificate's altnames error

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