I have a custom action in Auth0, however when i try to retrieve the event.user properties, there only these properties are available: email, email_verified, id, last_password_reset and user_id. All the rest of user properties (for example given_name, family_name, etc) are missing. How can I access them?
It seems there’s no rule enabled.
Thanks
Hi @marmv90,
Thanks for reaching out to the Auth0 Community!
I understand that you would like to get the complete user profile with Actions.
It appears that you are using a Post-Change-Password Action, which only has the email
, email_verified
, id
, last_password_reset
, and user_id
properties available. This is consistent with our https://auth0.com/docs/actions/triggers/post-change-password/event-object documentation.
As a workaround, you could use the Management API with Actions and query for the complete user profile that way.
Please read our FAQ on How can I use the Management API in Actions? .
Then, you will need to take the event.user.user_id
and pass it to the Management API GET/api/v2/users/{id} endpoint.
After doing so, you should have the full user profile.
Please let me know if you have any other questions. I’d be happy to help.
Thank you.
I have the same issue and according to Actions Triggers: post-user-registration - Event Object you should get it though
Hi @r.cauquil,
I just tested your observations and did not find the same results. Instead the Post-User-Registration Action is working and producing the event.user.user_id
value. See below.
Thank you.
hi @rueben.tiow
My observations are on this “All the rest of user properties (for example given_name, family_name, etc) are missing” and I have the same issue from event. user
Have a good day
Hi @rueben.tiow,
I’ve seen people having the same issue here
Please also see my previous post with more details on the event.user
payload
Have a great day
Hi @r.cauquil,
Thank you for your response.
Let us continue the conversation in your other Community Post since this is unrelated to the Post-Change-Password Action when the issues observed are related to a Post-User-Registration Action.
Thank you.
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