Last Updated: Sep 24, 2024
Overview
The below error appears during silent authentication:
External interaction required
Applies To
- Silent Authentication
- Error
Cause
This error usually happens during silent authentication when a rule tries to issue a redirect.
Solution
Either avoid redirecting during silent authentication or issue the redirect and handle the error response in the client.
When the client application receives the External interaction required error response, in most cases, the user should be sent to the login page. Upon authenticating, the redirect can be issued from the rule, and they should be able to complete it successfully.