Delete payment&billing information

Help
,
1

Can I delete billing details (payment & billing information) from a tenant?
Now it’s on the free plan and I want to give a person access as admin to the tenant, but I don’t want him to see my company’s credit card data etc etc.
Thx

3

Hi @matteo.spanu,

Welcome to the Auth0 Community!

Can you send me your contact information (email address), including the tenant’s name, via private message here in the forum?

Please note that for tenants with Self-Service subscriptions, transferring the ownership implies only replacing the tenant Admins. The steps to follow can be found in this Community article: Transferring ownership of a tenant.

Once the new owners have the tenant administrator role, they can modify the following fundamental data for subscription control:

For Self-Service accounts, each tenant typically has a separate subscription, so these steps must be completed for each tenant to be transferred. However, if it were the case that the subscription has more than one associated tenant (Child tenants), naturally, the administrators must be replaced in each of the tenants, but the billing-related data must only be updated for the tenant that holds the subscription (Main tenant).

More information can be found here: Billing Policy

Thanks,
Timotei

5

Hi @petre.timotei,
thank you for your reply.
Clicking on your profile I can’t see the envelope button to write you a private message. How can I do that?

6

I see. I will send you a message in a minute!

7

Hi @matteo.spanu,

I have created a support case for your request. Our support team will continue the request via email.

Thanks,
Timotei

8

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