Delete my account

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1

Hello Auth0 Support,

I would like to permanently delete my Auth0 account and all associated personal data so I can start fresh.

I initially registered using my email address and subsequently attempted to access Auth0 through Google SSO. Since then, I’ve been experiencing persistent authentication issues:

  • After logging in, I am repeatedly redirected back to the login page.

  • I’ve tried resetting my password, but the issue persists.

  • I’ve cleared my browser cache, cookies, and website data.

  • I’ve tried different browsers and removed Auth0’s access from my Google account.

  • I’ve also attempted to log in using both my personal Gmail account and my Google Workspace account (@otera.ai).

  • Despite these attempts, I still cannot access the correct Auth0 Dashboard or the tenant I’ve been invited to.

I cannot find an option to permanently delete my Auth0 account through the Dashboard.

Could you please assist me with permanently deleting my Auth0 Dashboard account and all associated personal data, including any linked Google SSO identities?

I am not requesting the deletion of any company-owned Auth0 tenants.

I am happy to verify my identity and provide the associated email addresses privately.

Thank you for your assistance.

3

Hi @ibrahim.abuelruzz

Welcome to the Auth0 Community!

I understand that you are looking to delete your Auth0 account.

Recommend solution

Please send a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account. Before we are able to process the deletion of your account, all tenants need to be deleted from your end, or have another Tenant Admin remove you, if this is an option. This is so that your Auth0 account is no longer linked to any tenant which could be left without an administrator.

You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.

Looking forward to your DM!

Have a great one,
Gerald