I’m having some issues with using the universal template since July 31st.
Using: “auth0.exe ul customize”
I can save the new template, and the template gets saved (and will show up with ul template show), but not updating the actual template. Interestingly the update and deployments of custom text and settings still take effect so I know it’s the correct domain being opened and is updateable.
Has anyone else experienced this? How did you fix this?
Hi @richardl
Welcome to the Auth0 Community!
Thank you for posting your question. Can you check if the users are not redirected to the tenant’s canonical domain instead of your custom domain in your authentication process? Page templates are only rendered when using a custom domain :
Thanks
Dawid
Hi Dawid,
You’re absolutely right, it needed to be on the custom domain, and not the regular. What’s interesting at least in my case is it used to work without the custom domain. I wonder when that changed?
Anyways. Thank you so much for your help!
Richard