Cannot uninstall Auth0 Logs To Datadog

Help
1

I wanted to push my Auth0 logs into Datadog using this custom extension: GitHub - BetaProjectWave/auth0-logs-to-datadog
Since I made a mistake when setting it up, I tried removing it from Auth0 again. Sadly that seems not to work out. The extension simply stays in place. I can also not reinstall it, since the system says it is already installed. Any advice how to remove it for good, would be very welcome.

Thank you,

Frank

3

Hey there Frank!

Let me confirm that for you and get back to you soon regarding that!

4

It seems like we don’t have an official custom extension for DataDog developed by Auth0. Can you tell me the steps you took to remove the extension? Cause I guess you followed the README file in the repo to create the extension

5

Hi Konrad,
thanks for coming back to me. To install the extension I followed the “Create Extension” flow in your service. In order to remove it again, I did click the trash bin icon on the extension page on the right of the particular “Auth0 Logs To Datadog” extension.
After clicking a popup message shows and asks me to confirm the deinstallation. After refreshing the page though, the extension seems to be still in place.

1 Like
6

Thanks for providing that context. I will explore that and get back to you soon! It will be great if you can send me your tenant name as well via private message. Thank you!

7

Thank you. What’s the best way to send a pm to you?

8

You can click on my avatar and then simply message me using the button with envelope.

9

I am having very same problem too.

10

Is there a solution for this? I’m also having the same issue.

11

Hey there everyone!

Sorry for the delay! The internal request I submitted is still being investigated I will let you know once I get any info back. Thank you!

12

I just got the info back from the team and they just released a patch for the extensions gallery to fix this issue. Could you please give it guys another try?

13

Hi Konrad, I can confirm that I did succesfully uninstall the extension now.
Thank you for your help.
Going forward I will try to install it again and make it actually work.

Cheers Frank

14

Thanks a lot! Glad I was able to help!