Cannot setup GitHub connection (false-inactive)

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1

I am trying to add a GitHub connection for notifications and following the official guide Add GitHub Login to Your App - Auth0 Docs. But when I try to test the connection:
```
The connection is not active for authentication.
```

The application is enabled in the connection (tried to re-enable multiple times). Is there a way to fix this?

3

Hi @charlesrocket,

Welcome to the Auth0 Community!

I understand that you are encountering the error "The connection is not active for authentication" when trying to set up a github social connection.

I have checked your tenant’s configuration associated with this community account and it looks like in the configuration of the social connection you have chosen the Purpose as “Use for Connected Accounts with Token Vault”, which enables it for Token Vault ONLY.

Please make sure that for the Connection Purpose you select “Use for Authentication” in order to remediate this error.

Thank you and please let me know if you have any other questions.
Best regards,
Remus

4

Thank You! I got it working, I se my custom page with device code to confirm. But when I do it switches to login/pass window instead of registering with github. this is now with database turned on. without it im getting

WARN topbar.clients.github: “Auth0 OAuth error: invalid_request (no connections enabled for the client)”
WARN qt.networkauth.oauth2: Token request failed: “no connections enabled for the client”
WARN topbar.clients.github: “Auth0 OAuth request failed (2)”

for some reason github connection is ignored on its own, despite it being active.