Auth0 Home Blog Docs

Cannot enable recovery codes with MFA using Google Authenticator provider

auth0

#1

Hi all. I have just enabled auth0 using Universal login and noticed that when enabling multi-factor authentication, I am not prompted with a recovery code to save. After reading the documentation, I thought that maybe this feature is only available when using the Guardian provider, but the auth0 profile page allows you to activate two-factor authentication for your auth0 account and appears to be able to use google authenticator with a recovery code so I’m sure I should be able to enable them.

I thought recovery codes should be enabled by default but apparently not for me. Does anyone have any suggestions? Thanks.