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Cannot add Social connection

social-connections
#1

I’m trying to add social connections from Auth0 dashboard but I’m seeing this error.


It happens with Facebook, Instagram and Twitter connections (and maybe others)

#3

Hey there @demoonkevin!

Thanks for reporting that! I’ll be more than pleased to escalate it and investigate it further but I need some more context:

  • repro steps to check how to trigger that message

Thanks a lot for that!

#4

Thanks Konrad,

of course:

  1. Go to Connections > Social
  2. Switch ON the Facebook connection
  3. Click on Continue

Yo will see the error then. So far it happens with Facebook, Twitter and Instagram.

#5

Ok thoughts something wrong could happen in the process but that’s the standard way. Can you send me a private message with your tenant name so I can investigate it further?

Thank you!

#6

It seems like the issues affected some other users too. Our Engineering and Developer Support Team are already looking into that!

#7

Hey there @demoonkevin!

The fix has been deployed! It should be working by now.

#8

Hi @konrad.sopala! That’s cool! Thanks for your help! :grinning: :+1::+1::+1:

1 Like
#9

No worries! Glad I was able to help!