Cannot add Social connection

I’m trying to add social connections from Auth0 dashboard but I’m seeing this error.

It happens with Facebook, Instagram and Twitter connections (and maybe others)

Hey there @demoonkevin!

Thanks for reporting that! I’ll be more than pleased to escalate it and investigate it further but I need some more context:

  • repro steps to check how to trigger that message

Thanks a lot for that!

Thanks Konrad,

of course:

  1. Go to Connections > Social
  2. Switch ON the Facebook connection
  3. Click on Continue

Yo will see the error then. So far it happens with Facebook, Twitter and Instagram.

Ok thoughts something wrong could happen in the process but that’s the standard way. Can you send me a private message with your tenant name so I can investigate it further?

Thank you!

It seems like the issues affected some other users too. Our Engineering and Developer Support Team are already looking into that!

Hey there @demoonkevin!

The fix has been deployed! It should be working by now.

Hi @konrad.sopala! That’s cool! Thanks for your help! :grinning: :+1::+1::+1:

1 Like

No worries! Glad I was able to help!

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