Callback URL Mismatch Error: “{URL} Is Not in the List of Allowed Callback URLs”

Problem statement

When attempting to login to a new application, an error appears that states:

{URL} is not in the list of allowed callback URLs.


This error occurs if the value of the redirect_uri parameter in the /authorize request does not match one of the Allowed Callback URLs configured for the application.


To resolve this error, complete the following steps:

  1. Go to the Dashboard and then to the Application page.
  2. In Application Settings, scroll down to the Application URIs section.
  3. Enter the URL value of the redirect_uri parameter in the Allowed Callback URLs field.

Review the following video for a visual demonstration of resolving this error.

Video Tutorial