Bulk imported users unable to sign in to auth0.com

Hey @prakash.rathod!

I understand that the users don’t seem to be imported correctly. I have a few clarifying questions first:

  • Can you see the users with the correct emails in the dashboard?
  • Have you tried testing the password with a test string to verify the passwords are being imported correctly?

It is possible to have the users reset the passwords, but that can defeat the purpose of importing them in the first place.

Best,
Alex