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Automatic migration not working


#1

Hi there,

I am trying to set up the automatic migration of our customers from a legacy DB (accessed through rest API) to Auth0 DB. I have followed the steps in this guide: https://auth0.com/docs/users/migrations/automatic but it isn’t working.

The logs show that the login script for the custom DB is getting called and no errors are being thrown yet I get a wrong username or password error on the universal login page and the user isn’t added.

Several questions:

  1. Which connections should I be allowing for the app? I have tried allowing both the custom DB one and the default username-password Auth0 one, just the custom one, just the default one and none of these work.

  2. At the end of the login script, if they are a valid user in legacy codebase, to add the user to the Auth0 db all I need to do is call the callback with null and then the user profile?

  3. Do i need to change anything on the hosted login page to get this to work?

Thanks in advance for any help!


#2

Have sorted the problem now.

For anyone’s future reference it was because in the custom db i had requires username ticked but wasn’t providing a username. Unticked that box and now works fine.