/authorize provided invitation and organization key-value pairs caused error

We’re trying to invite users to organizations by following this guide. It mentioned that we should initiate a transaction to /authorize that contains the provided invitation and organization key-value pairs.

When I invite a new user, that user receives the invitation e-mail, and clicking it goes to my application domain which calls the “/authorize” end-point with invitation and organization key-value pairs.

However, /authorize redirects to /error for some unknown reasons. Did we do something wrong?

Is the error logged in your tenant?

If you go to the Management Dashboard and find “Logs” under “Monitoring” you can search for the error.

We tried the find “Logs” under “Monitoring” but the login/signup error doesn’t generate any logs at the “Monitoring”.

We followed the guide to use invitation and organization key-value pairs in the /authorize but still not working. Is there another way to debug?

Here is the accept invite request with invitation and organization key-value pairs which will then pass down to /authorize endpoint.

https://app.swifteam.com/auth?invitation=Np8IFXMnQ5MioJOHBqGd9qbbFHAGTW6u&organization=org_SLJ7AsM2elVqUWCm&organization_name=zycom

We also receive a tracking ID on the page: 82baa904b471aa7c8607.