I have enabled Multi-factor Auth option inside Security settings of Auth0 Dashboard. I have enabled SMS and Email, but when my user logs in any of my applications user does not receive Multi factor authentication screen. Why is that? Thanks in advance.
Hello @sjh1! Welcome to the community.
I understand MFA is no being prompted on login despite email and SMS being enabled.
Under the MFA tab under Security, there is another setting for when MFA will be required. It is default set to never. Click on Always to ensure the user is asked to use MFA every time and then click save and that should prompt the user to complete MFA on login.
If this doesn’t work or you have already tried this, please let me know!
Best,
Alex
Thanks. That solved my problem, now i have another question. I checked ‘Show Multi-factor Authentication Options’ under ‘Additional Settings’, why am i always prompted to provide (phone number/enter code received on phone), when i allowed MFA using email also? I understand that this option should allow users to pick between MFA options (Email/Phone message). Thanks in advance.