Hi,
I’m getting this response when I try to log in with an email and password.
?error=access_denied&error_description=Request%20to%20Webtask%20got%20ESOCKETTIMEDOUT&state=********************************************%3D%3D
The Auth0 status page displayed all services are operational.
Hello! Welcome to our community.
It seems that the error might be coming from a Rule or an error in the script of your Custom Database (if you are using a Custom Database). One of these is timing out because webtask has a timeout of 20 seconds. You should review your scripts.
Thank you!
If you need help in reviewing the script, we are availabe, you can post your script here.
Hi @lucas.sonich, @rashid779939…
The problem was caused by a bad rule. Which didn’t invoke the callback(null, user, context) function.
Thanks very much for your advice and support. 
Perfect to hear that! Glad you have it working now!