Auth0 log me out after backend set email verified equal true

[chenchang.lew]

Hi, we decided to implement our email verification in the backend after user signup. Once the email is verified, we send a patch request to the Auth0 server to set email_verified to true:

auth0_management_request(
    f"users/{user_account_of_email_verified}",
    {"email_verified": True},
    tenant,
    "PATCH",
)

However, after doing this, the frontend automatically logs out the user, requiring them to log in again.

I have checked this post: Email verification without re-login, but the reply only mentions that:

That is the expected behavior. When you update a user’s email address, the user is logged out from your app and asked to provide their credentials to log in again.

My question is: Does updating email_verified also log out of the user? If so, how can we bypass this behavior?

Thanks

[dawid.matuszczyk]

Hi @chenchang.lew

Welcome to the Auth0 Community!

Can you send me a DM with your tenant name?

Thank
Dawid

[chenchang.lew]

Hi @dawid.matuszczyk

I sent you a DM with my tenant’s name three days ago but haven’t received a reply yet. Could you confirm if I sent it to the correct place or if you have received it?

Thank you,
Chen Chang Lew

[dawid.matuszczyk]

Hi @chenchang.lew

I apologize for the late response; I missed your message in my inbox. I’m in touch with Developer Support team, I will get back to you as soon as they respond.

Thanks
Dawid

[chenchang.lew]

Hi @dawid.matuszczyk. Thanks for the recent reply and solution given by the Developer teams.

As your suggestion to

toggle in your Tenant Settings → Advanced section of your dashboard with the flag Delete Session User Email Verified Deprecation and it should be off.

---

However, I didn’t see any setting related to “Delete Session User Email Verified Deprecation” in my tenant’s setting. Here are the settings I currently have:

But here is the interesting thing,
For the tenant: dev-bcyjnx8u, we can now register & without being logged out after the backend set email verified = true.
However, after I merge my code into staging environment, (Tenant: akina-care-stg)
We have the same problem that it logged us out again.
I have checked the tenant setting in the advanced section, both tenants have the same settings.

Can I know what did I miss? Plus, I am afraid this will also happen to my production tenant (akina-care-production) as well, can I know what should I do?

Thanks and looking forward to hearing from you